About ScoopPro Smart CRM — Built by People Who Understand Pet waste removal

ScoopPro Smart CRM isn't another generic field service tool that was adapted for pet waste removal as an afterthought. It was built from day one specifically for pet waste removal companies.

Why We Built ScoopPro Smart CRM

We saw pet waste removal operators struggling with software that wasn't designed for them. Generic field service tools don't understand dog-count pricing, weekly route density, or photo proof that the gate was closed. They force you to build workarounds for things that should be built in.

The pet waste removal-specific tools that did exist were either outdated, overpriced, or both. Clunky interfaces from 2010. Per-user pricing that punishes you for growing. Features locked behind expensive tiers. Annual contracts you can't escape.

An Underrated Industry, Found Early

Pet waste removal is a business people still joke about — and the joke works in your favor. While the crowd chases saturated trades, this one runs on recurring weekly demand, sparse dedicated competition, and incumbents still billing from clipboards. The operators in it now got here before the market noticed.

That's who ScoopPro is for. Not a generic field-service tool wearing a costume — software built like this business deserves: days in route order, a timestamped photo at every gate, billing that collects itself, and records a buyer would trust if you ever sell the route. The demand is recurring, the book compounds, and the work speaks for itself.

We believed there had to be a better way — a modern, affordable, easy-to-use platform built specifically for pet waste removal without the bloat, the lock-in, or the sticker shock. So we built it.

I watched an operator run a real business out of a Google Sheet, a phone calendar, and a handful of one-off payment links — retyping the same job three times and texting customers by hand between stops. The work wasn’t the problem; the tools were. ScoopPro is what I built instead: the schedule, the service record, and the payment are one job, priced flat so hiring doesn’t raise your software bill.
Lise Richards · Founder · More about the founder →

Our Mission

Give every pet waste removal company — from solo operators to multi-location businesses — the technology to run a professional, efficient, profitable operation.

Great software shouldn't require a six-figure budget or a dedicated IT team. It should be intuitive enough that your technicians can use it on day one, powerful enough to run your whole service operation, and priced fairly so it makes sense for businesses of every size.

What Makes Us Different

Four principles that guide everything we build.

Pet waste removal Focus

We don't serve plumbers, HVAC techs, electricians, or landscapers. ScoopPro Smart CRM is built exclusively for pet waste removal companies. Every feature, every workflow, every design decision is made with your industry in mind.

Built for Real People

Your technicians shouldn't need a training course to use their software. ScoopPro Smart CRM is intuitive, fast, and designed so your team can be productive from day one with minimal training.

Honest Pricing

No hidden fees, no per-user charges that balloon as you grow, and no "contact us for pricing" games. You can see exactly what ScoopPro Smart CRM costs before you sign up.

Customer-First Support

When you need help, Scout — our built-in AI assistant — answers the everyday questions right inside the app, and a real person who understands pet waste removal software is a message away for anything it can't. No ticket queues that take three days. We're here to help you succeed.

See What ScoopPro Smart CRM Can Do for You

Whether you're a solo operator or managing a growing team, ScoopPro Smart CRM is built to help your pet waste removal business run better.