Pet waste removal Customer Management — Every Detail, One Place

Manage every pet waste removal customer in one place. Service history, treatment records, notes, and upcoming services — all organized and instantly accessible.

Complete Customer Profiles

Every customer gets a detailed profile that holds everything you need — no more digging through file cabinets, spreadsheets, or sticky notes.

  • Contact information and multiple service addresses
  • Complete service history with every visit recorded
  • Treatment records with service details and field notes
  • Upcoming scheduled services and appointments
  • Notes for each customer to track important details

Service History Timeline

See every service visit in a clear, chronological timeline. Each entry captures the full picture — date, service type, pest treated, and field notes — so you always have context.

  • Answer customer questions instantly with the full history at your fingertips
  • Identify recurring pest problems and patterns over time
  • Prepare for upcoming appointments with past visit details
  • Resolve disputes with documented proof of services rendered

Customer Notes

Keep a running log of important details for every customer. Add notes after phone calls, site visits, or any interaction so you never lose track of what was discussed or promised.

  • Add notes to any customer profile to record important details
  • Keep a running history of conversations and decisions
  • Review past notes before follow-up calls or visits

Quick Customer Search

Find any customer in seconds. ScoopPro CRM lets you quickly pull up the customer record you need so you can get back to work.

  • Search by name, phone number, or email
  • Pull up customer details instantly from anywhere in the app

Property & Location Details

Capture the details that matter for effective pet waste removal service.ScoopPro CRM stores property-level information so you arrive prepared and can answer customer questions confidently.

  • Square footage and construction type
  • Known pest issues and history
  • Access points, gate codes, and entry instructions
  • Pet information and special instructions

Ready to Manage Customers the Right Way?

See how ScoopPro CRM gives you a complete picture of every customer, every interaction, and every service — all in one place.